Debug Techniques
Can't remove/install driver package
Please try the following Microsoft web page and it will guide how you to fix installer problem. https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed Thanks.
What do do if you suspect a hardware problem
If you suspect that there is a problem with hardware of your device, you will need to contact the manufacture or seller of the device. Here at Fresco Logic, we make integrated circuits, the computer chips that are the heart of your device. We sell ...
Capture Useful Crash Dump
If your computer is crashing, a useful crash dump file will help us find the issue more quickly. Enable crash dumps: Download the kernel_dump_control.zip file attached to this article. Right click on it and choose "Extract all..." Find the ...
How to capture Windows USB Logs
The following procedure will capture logs from the Microsoft xHCI host driver and USB driver stack associated with it in Windows 7, 8, 8.1 and 10. The files generated can be viewed with Microsoft Message Analyzer. Extract the attached file. Double ...
Running DxDiag
DxDiag is built into Windows and provides lots of valuable information about the hardware and drivers running in your system that can help in solving issues. To run DxDiag: Press the Windows Key + 'R' to bring up the run dialog. Type dxdiag and press ...
Changing Windows Power Plan
To turn on High performance: Open Power Options by clicking the Start button Click Control Panel In the search box, type power options Click Power Options Under Select a power plan, click Show additional plans Click High performance.